This page is made for all PLDT subscriber to help them find whether PLDT internet service is experiencing a technical problem like slow down internet connection or internet interruption. This page serves as crowdsourcing CUSTOMER ADVISORY.
As of April 27, 2017 – PLDT customer in Mindanao Areas both Fibr and MyDSL suffer persistent downtime.
As of February 1, 2017 – PLDT customer will experience persistent down time and low internet connection.
As of January 24, 2017 – PLDT customer experience slow down internet connection, including Fiber and DSL.. (confirmed affected Davao, Gensan and near provinces in South Cotabato)
As of December 15, 2016 – PLDT internet connection speed has been fully restored.
As of December 14, 2016 – PLDT is experiencing slow down internet connection (Nationwide), including Fiber and DSL connection. Playing online games like Dota 2 is not advisable or else you will get low prio :).
How to Fixed Internet Connection if you’re the only one experiencing the problem?
- Turn off your Internet Modem for 15 seconds
- Then turn it on, try accessing any website if it works.
- If not, go to https://192.168.1.1 then enter login information:
- username: adminpldt
- password: 1234567890
- Go to Advanced settings > Admin
- Click the Reboot button
If the above instruction doesn’t work, you might try calling PLDT customer service @ 172.
For now, you can try checking your internet speed connection at speedtest.net and share us the result of the comment down below to let other know the situation in your area. If you find this article helpful, please like or share.