Gamers often use usernames or gamertags to represent themselves in the online gaming community. These usernames may reflect their interests, personality, or even their brand or website. However, what happens when your username is suddenly changed due to inappropriate content, despite not actually containing any offensive language? Maybe can we call this case as “The Username’s Death (TUD)”
This is the predicament faced by some Epic Games users, who received an email titled “Change Display Name” from Epic Games informing them of a display name reset. The email stated that “Epic Games has initiated a display name reset on your account. If you are receiving this message you have either requested a display name change, or have had your display name reset due to inappropriate content. Please click the button below to change the display name associated with your Epic Games account.”.
Upon logging in, affected users discovered that their original gamertag had been replaced with a generic username. When attempting to change it back, some users found that their previous gamertag was already taken. After contacting customer support, it was explained that the gamertag violated Epic Games’ display name policy.
According to Epic Games’ display name policy, inappropriate content includes vulgarity, hate speech, offensive or derogatory language, or direct references to any Epic Games employee, product, service, or character. However, some users may find the policy vague and may not understand why their gamertag was deemed inappropriate.
This sudden change of gamertag has left some gamers frustrated, especially if the gamertag was linked to their personal brand or website. Some users have even reported that their gamertags were changed despite not containing any explicit or offensive language.
While Epic Games has the right to enforce its display name policy, it may be beneficial for the company to provide more detailed explanations when resetting gamertags. This can help users better understand why their gamertag was changed and avoid confusion or frustration in the future.