Last week, Humble Bundle offers the game Call of Duty WWII and Call of Duty Infinite Warfare – Digital Deluxe Edition in the Philippines at a very low-price, just 8 Pesos for the two games or 0.40 USD in dollar!
In just a matter of hours after it was posted to their store, the item went viral in Social Media, especially in gaming groups. A lot of customer ordered the product to the point the two games went out of stocks.
After few days, Humble Bundle made an apology to all their customer. The low-priced game from their store was actually a mistakes due to an error for their transitioning to regional price in the Philippines.
All orders from their store was fully refunded and all of the game key was distributed was also revoked.
Here is the full email of Humble Bundle.
Dear Humble Store customer,
Recently, you were able to place an order for an unusually low-priced game from the Humble Store. We’re very sorry, but this was actually a mistake on our end, due to an error in the transition to regional pricing for the Philippines.
Along with this email, you should receive a refund of your order, and the game key will also be revoked shortly. If you don’t see the refund to your payment method within 72 hours, please contact our support team at support.humblebundle.com.
We sincerely apologize that we weren’t able to fulfill the discounted price for you. We’re excited to be able to offer regional pricing, and apologize that this error occurred while everything got ironed out. The new pricing will mean even better deals in the future for you and the rest of the Humble community in the Philippines.
Thank you so much for your support!
Best,
The Humble Store Team