The official Facebook page of Dota 2 The Masters Manila released an page for Frequently Asked Questions for the ticket information. If you’re going to the event you should check these information to avoid hassle and problem.
You can check the FAQ page at http://bit.ly/2lusyUu.
Since we cannot embed the page, you can check the copy below.
Where to buy / purchase tickets for Dota 2 The Masters Manila?
You can purchase online via its official ticket partner SM Tickets or physically inside SM Malls ticket booths.
Can you Buy Ticket’s even you’re not in the Philippines?
Yes! You can buy online, purchasing ticket is open worldwide.
Are the tickets free or reserved seating?
Premium and Lower Rank tickets will both be reserved seating, while Upper Rank and General Admission will both be free seating.
Can I have someone else claim the tickets I ordered?
As per SM rules, online purchase and redemption will no longer be allowed via representative.
Please do note that you are required to present a valid ID, as well as the physical credit card used for online purchase upon ticket redemption.
Do I need to buy three tickets if I wish to attend all three days of the Manila Masters?
No. Each purchase is already inclusive of access for the entirety of the event. You should get three stubs for each purchase, one for each day.
What if I can’t go to the first day?
Tickets are valid per day so you can still go to the Saturday and Sunday event so long as you still have your tickets for the next two days.
If I am a premium ticket holder but cannot attend on the first day, will I still be able to get my loot bag?
Yes! The loot bags, which will also include your food stubs for all three days, can be claimed on any day as long as you provide your Day 1 ticket.
If you come in only in day 2 or day 3 you can still get your loots bags provided you bring in your Day 1 ticket as required.
How many tickets can I buy in one go?
To better accommodate as many fans as we can, ticket purchase has been capped at 5 per account (online) or person (onsite purchase).
What time will the event start each day?
Gates open at 9AM, with the event itself starting at 10. See you guys there!
SOME REMINDERS FOR ONLINE CUSTOMERS FROM SM (via smtickets.com)
Customer with REGISTERED ACCOUNT MUST PRESENT the following upon redemption of tickets
REGISTERED ACCOUNT MUST HAVE THE SAME NAME THAT APPEARS ON THE CREDIT CARD.
- Online user account name must be the same with the credit card used and presented during redemption.
- Additional valid government ID must be presented.
- Physical credit card used must be presented.
- Name on the credit card must be the same as the online user account created in our website.
- Credit card number must be the same as indicated in the claim ticket voucher.