How to Fix Network Lag or Latency Issue in Diablo IV, if you’re in the Philippines

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Are you a Diablo IV enthusiast experiencing recurring connection and latency problems during peak hours in the Philippines? Does your gaming experience become hampered between 6 PM and 9 PM, forcing you to play only around midnight for a smoother experience? Well, we have some good news. This article provides a workaround that might help you bypass these network issues, allowing you to enjoy your game even at peak hours.

Firstly, it’s essential to acknowledge that this fix will require a bit of a compromise. To overcome the ISP challenges, you will have to disable a key feature of the game – cross-network gameplay. While this means you won’t be able to see or interact with other players, it will, on the other hand, provide you with a more stable connection for your solo quests.

Disabling Cross-Network

Here is a step-by-step guide on how you can disable cross-network gameplay and cross-network communication:

Begin at the Character Select Screen: Ensure you’re at the character select screen. If you’re currently in-game, you will need to exit your current session first.

Open the Menu: Depending on your gaming platform, the way you access the menu will vary. If you’re playing Diablo IV on a PC, press the ESC key on your keyboard. PlayStation users should press the Options button on their controller. Once the menu appears, select ‘Options.’

Go to the Social Tab: After the Options screen opens, navigate to the Social tab. This is where you can alter your in-game social settings.

Disable Cross-Network Features: Within the Social tab, locate the Cross Network settings. Specifically, disable the following two features:

  • Cross-Network Play
  • Cross-Network Communications

To do this, uncheck the boxes next to these settings and Save Changes.

Now, get back to the game and notice the change. You should experience a smoother, lag-free gameplay, even during peak hours. Though the loneliness of playing solo might be a bit disheartening, the improved game experience should make up for it.

Remember, this is just a temporary fix until the ISP can offer more stable connections during peak hours. You can always revert back to the original settings by following the same steps and ticking the boxes for ‘Cross-Network Play’ and ‘Cross-Network Communication’ again.

While this workaround does reduce some of the social aspects of Diablo IV, it can significantly enhance your gaming experience during peak hours.


You may also try using VPN to overcome this problem, ideal connection is Singapore, Taiwan, Hong Kong or any closest connection. Public or free VPN will have the same issue, try using paid VPN that supports connection to these countries.

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