Some PayPal Users cannot Withdraw Funds to PayMaya Visa Prepaid Card

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Some users are experiencing a problem with PayPal. The withdrawal of funds through instant transfer to any Prepaid Debit Visa card or Mastercard is restricted for some reason. As of the moment, we don’t know if it is a glitch or a new implementation for all PayPal users. What we know are all users who got the new interface for withdrawal are experiencing this problem.

UPDATE as of 03/10/2020 @07:59 PM: It seems PayPal patched the old transfer link and now redirecting to the new URL. Currently, there are no workaround for the affected Paypal and PayMaya users. Thanks to Genest Jan Ramirez for notifying us.

UPDATE as of 02/23/2020 @ 04:38 PM: Problem Solved! we received a comment from our reader Marie G and suggested a workaround for the PayMaya withdrawal problem. This is by using an old transfer link from PayPal at ( We’ve tried using this old link and surprisingly, all of the PayMaya cards showed up again on the withdrawal list. Big Thanks to Marie G for sharing this solution! Below a sample screenshot of our successful transfer from PayPal to PayMaya!

UPDATE as of 01/28/2020 @ 10:15 AM: More users are experiencing the problem, they get these new error message while using PayMaya Card “These can’t be used for transfers, some banks and cards don’t accept transfers just yet”. No feedback from the Paymaya team yet.

UPDATE as of 11/27 @ 01:38 PM: Paymaya Escalation team updated us that they are awaiting a reply from PayPal. It seems the problem is from the PayPal part.

UPDATE as of 11/8 @ 9:45 PM: Paymaya reached out to us and they will further investigate the issue. We will update this post once we got feedback.

The instant transfer is one of the most convenient ways of transferring money from PayPal because of its realtime process. Most freelancers and gamers alike are using this type of transfer to get their funds from PayPal.

PayMaya, a fin-tech company and one of the popular online payment app in the Philippines are affected by this issue. Since PayMaya is using Prepaid VISA Card, withdrawing to PayMaya is not possible for some users for both instant transfer and standard transfer.

When you try to transfer money from your PayPal Balance, the prepaid card is no longer available in Instant Transfer.

When adding the PayMaya Prepaid card in the Instant Transfer, it will give you an error that says “Your Visa Prepaid Card ******** isn’t eligible for Instant Transfer”.

We are hoping that the PayMaya team will solve this issue as soon as possible. GCash payment gateway is also encountering a similar problem a week ago and it seems it is now affecting every debit prepaid cards.

As of the moment, the UnionBank of the Philippines EON Visa card is not affected by this issue. If you have EON, you can still transfer money using both the Instant Transfer and Standard Transfer.

Are you also encountering the same problem with PayMaya? Let us know in the comment section.

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  • RS November 8, 2019 7:17 am

    This happened to me last Friday. I thought I’m the only one. I have successfully linked my Paymaya VISA card but it’s not showing as an option for Withdrawal. I even phoned Paymaya and chatted Paypal for this issue. There’s no advice for Paymaya team that their card is no longer working. Paypal said the error is unknown and told me to try again after 48 hrs. Thanks for this article. Now I know why it’s happening.

  • Mediocre Artist November 26, 2019 3:18 am

    Pa update po dito

  • Sitsiro December 3, 2019 9:29 am

    Same issue here. Still can’t withdraw from my Paypal to Paymaya…

  • Ben December 3, 2019 2:28 pm

    May I ask for some feedback regarding the issue? Having the same problem

  • Philip Turtal December 4, 2019 7:00 am

    Super bad timing on their part – kung kelan mag papasko na at kailangang i withdraw ung funds.

    But, thanks for the heads up! PayPal Customer Service sucks, so at least having a heads up by means of your post is well appreciated.

  • Joan January 29, 2020 3:55 pm

    Any update on this? I have the old Paymaya card (the green one) then I purchased the black one. I was able to withdraw thru Instant transfer until 2nd week of Jan 2020 but on the 3rd week until now, it doesn’t recognize the Paymaya card even the new 1 I linked. I have same error as you guys have posted.

  • January Abenes January 31, 2020 5:21 pm

    Same thing happened to me. I was transfering funds from Paypal to Paymaya but it keeps asking me to link a card.

  • AL February 1, 2020 10:56 pm

    I’m also suffering from the same issue, I’ve been using the same Paymaya account for more than a Year now-using it for solely for transferring Paypal funds.

    Despite my Paymaya Card details already linked, Paypal keeps bugging me that I need to link a Card again. (I did this more than a dozen times now, but to no avail)

    I contacted Paymaya, and they said it’s Paypal that’s having the problem. But when I also contacted Paypal, they said its Paymaya’s VISA card having problems.

    Seems like both can’t even give a straight answer, and you’re just stuck in the middle, helpless.

    Also curious, I have a friend who recently made a Paymaya account this January, and he’s not having any issues. I really believe that this issue is from Paymaya, I fear that their systems are at fault here.

    If anyone has found any solutions, please do share them!

  • Artallia February 5, 2020 6:38 am

    same here, i thought i was the only one. gosh hope they can figure this out fast :S

  • Thezza February 17, 2020 1:58 am

    Last week it was working fine but now I can’t see Paymaya visa details in my Paypal account anymore. It’s asking me to link a card. Got some comments from other Paypal users that they did but it wasn’t working even if they do it again. What’s wrong with Paymaya and Paypal these days? Time to get another card and maybe another payment method other than Paypal and Paymaya. You think you two own the world? This is unacceptable!

  • Glorybeth Dano February 19, 2020 8:40 am

    hi. yes. hope this will be resolved. I just experience this now. I can’t find the option as I used to. This had been so helpful for real time withdrawal.

  • Marie G February 21, 2020 3:51 pm

    I use gcash dati but last Decembr I switched to Paymaya. Then I somehow saw sa mga threads na merong hndi mkpagtransfer. I saw this link noon pa and I kept it. Last week nakapagtransfer pa ako Paypal to Paymaya but tonight ayaw. hndi na lumalabas sa choices yung paymaya card ko. so binalikan ko itong link from my notes and it worked like a charm!! nakapag-transfer ako. I’m using a desktop btw.

    • Erwin Bantilan February 23, 2020 8:49 am

      Thank you Marie G! This works! updated the post.

  • JM March 11, 2020 2:50 am

    The old transfer link doesn’t work anymore!! Wtf is wrong with Paypal!!!

  • JM March 11, 2020 3:31 am

    That money transfer link used to work but now it doesn’t, it seems Paypal patched it out. Now what do we do?

  • Neil Mark Permites March 27, 2020 8:35 am

    Hi, any update regarding to this problem.. I have the same problem since march 21, 2020.

  • Neil March 27, 2020 11:17 am

    yung virtual card ng paymaya di na gumagana.. tinry ko yung p hysical card ngayon lang naka pag transfer na ako. standard transfer may charge na 50pesos pero automatic naman nagrereflect sa paymaya.

    • JM March 31, 2020 11:35 am

      Physical card naman ginagamit ko dati pero ayaw pa din 🙁 Bakit ganito…

  • paypal bot April 2, 2020 6:49 pm

    That’s because they’re now partnered with Globe and swtiched to Gcash. They don’t care if their customers are affected as long as they get the better deal.

  • Xxx June 5, 2020 5:53 pm

    I’ve been having the same problem as well. Please notify them that PayMaya couldn’t take withdrawals for PayPal right now

    • Dex June 6, 2020 2:28 am

      hindi parin hangang ngayon . taena paypal at paymaya

  • RAY June 6, 2020 2:52 am

    More than 48 hours na. Same issue sakin. Can’t instant transfer from Paypal to PayMaya.

  • Brian June 8, 2020 2:42 pm

    Any news on this? Hinde din ako makatransfer from Paypal to Paymaya eh…Me nagcall n b ulit kay paypal or kay paymaya… Pag nde n gumana Paypal to Paymaya…meron b kaung alam n workaround..ung instant transfer…thanks!

  • Eliza June 8, 2020 10:20 pm

    same issue here 4 days already.. please give some updates please


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