How to Fix PS4 Error, A Connection to the Server Could not Be Established

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If you try to log in your Sony Playstation account to either their website at or from your PS4 system. You’ve got an error message saying “A connection to the server could not be established.” with a random error code similar to “18.a6086a7c.1573139873.4357339”. This makes all PS4 players unable to sign in to Playstation Store for both platforms. However, those who already sign-in from their system or website, has no problem.

The reason for this error is the server of Sony got a problem for a specific region and it so happens that you’re included in that affected region. Basically, you need to wait until Sony fixed the problem or you could contact the support and send them the error code.

How to Fix the Error

But if you can’t want and like to fix the error immediately, you just need a VPN to log in to your account.

There are lots of FREE VPN on the internet that you can use, a simple Google search will allow you to find it.

Once you already have a VPN, connect to any location from your VPN.

Once successfully connected, try logging in back to

How to Fix in PS4

Unfortunately, there is no way of installing a VPN in PS4. What you can do now is find an alternative Internet connection that you can use and connect your PS4 from there.

That’s it! If you still have problem connecting to the website or your PS4 system. Please leave a comment down below.

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  • googoo April 6, 2020 8:14 am

    not able to connect ps4 using remote play to pc

  • Gary Johnson April 13, 2020 6:35 am

    Al not about to connect to my PS4 right now. I am seeing this error error message: A connection to the server could not be established “a connection to the server could not be established” when I attempt to login all of a sudden.

  • FBrom April 19, 2020 12:54 am

    Hello. I have been playing this game via Epic Games and I wanted to connect my ps4 account to the epic games but unfortunatelly whenever I input the credentials it says that the connection to the server could not be established.. I tried using VPN but with no success. any ideas how to sort it out ASAP ?

  • Francisco April 29, 2020 4:09 pm

    What are the regions affected by this problem? I’ve tried a few VPN and still see it, I don’t think I’m that unlucky in picking regions.

  • who cares April 30, 2020 8:55 pm

    yes region problem,
    i have same error
    playstation support tell me i dont have psnow subscription, but when i use vpn to connect to germany i have
    they are liars and have issues with Region

  • Jeff Young May 4, 2020 5:22 pm

    East coast region in USA. Cannot establish connection to server. I am however able to log into PSN via PS4…just not via web browser. I am actively trying to log in so I can manage my wishlist.

  • Cristian May 5, 2020 12:57 am

    I have the same problem, even VPN doesn’t work the fun fact is I can log in without problems on my Android device (Xperia X Performance) and on my PS4, no problems with these devices but on Windows I can’t with Remote Play or PS Now, I’m from California.

  • Viola June 14, 2020 1:26 pm

    I have the same problem and I cannot trust any search engines to look up for free VPN sources.
    This is ridiculous.

  • Thomas Wagner October 3, 2020 3:59 pm

    A connection to the server could not be established.

  • logan December 17, 2020 6:30 am

    i still cant sign in idk i use nord vpn dk if its because of that and i tried proton i tried mulitble places

  • Fafa December 30, 2020 4:38 pm

    This problem occurs when using a browser with adblock tracking protection or the BRAVE browser like me. Retry the connection via internet explorer or microsoft edge, or deactivate the extensions that block your connection to PSN.

  • marcelino January 1, 2021 6:51 pm

    so basiclly some how some way i screwed up my acount on fortnite and ive been trying to use my ps4 acount to sighn in on my pc and i click on use playstation network to sighn in and sooo i was like ok so that means that i should be able to i was right so i try it and then the first time i tryed it it said that i was useing the wrong credentials so i went on my ps4 and changed the password wrote down all my stuff right so i did that and instead of it sayin i had the wrong credentials it said well…. “a connection to the server could not be established'” so i came to many web sites includeing you guys of course the famous gaming ph yeah but nobodys “idea’s” didnt work so i guess im screwed soooo…….. yeah lol thanks for trying to help

  • STANDARD May 3, 2021 4:40 am

    the error for me occurs on Google Chrome, but not on Safari. Anyone have any idea why that is?

  • rachel980 July 9, 2021 6:27 am

    i started to have this problem since we got our internet service back, its been out since July 1st to july 6th (i wanna say through the 7th) anyway long story short it was working fine before but i can signin just fine on my phone and ps4 and im using firefox alot

  • PSN user March 27, 2022 9:52 pm

    I have the same problem, but manage to login without using a VPN, the simple solution is if your using google as your search browser or any browser that allows you to open an private window or Incognito window, then sign in as normal on those pages. Hope this helps 🙂


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