Some Apex Legends players suddenly receive an error message while starting the game that says “r5apex.exe – Application Error, The instruction at 0x6a1f9414 referenced memory at 0x4128a3a0. The memory could not be read.”. When players receive this error in the launcher loading screen, the game will automatically exit.
This problem only occurs for players who are still using the older version of Windows OS like Windows 7 and Windows 8.1.
There are ways different methods on fixing this issue. Let’s start with the basics.
Service Pack Updates for Windows 8.1
If you’re using Windows 8.1, you can try installing these service pack update to fixed the game crash.
- Servicing Stack Update (July 12, 2016) at support.microsoft.com/en-us/help/3173424/servicing-stack-update-for-windows-8-1-and-windows-server-2012-r2-july
- Update Rollup (July 2016) at support.microsoft.com/en-us/help/3172614/july-2016-update-rollup-for-windows-8-1-and-windows-server-2012-r2
Installing both of these files will avoid the game crashes in your game.
If above fixed won’t work. You can try installing this KB3173424 update for Windows 8.1.
- KB3173424 Update at www.microsoft.com/en-us/download/details.aspx?id=53217
Check Integrity of the Files and Repairs
You might need to check the integrity of the files installed in the Apex Legends game. If the problem is with
Go to My Game Library > Click the Apex Legends game > Press the Gear Icon settings > Then press Repair.
Regex Edit fix for Windows 7
If you’re using Windows 7, you can try fixing the registry edit of your system.
- Go to Regedit by searching in Run.
- Navigate to ‘HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options’
Right clickthe ‘Image File Execution Options’ folder, then hover to newand select key. Enter the name “r5apex.exe”. Right clickthe r5apex.exe folder, hover to new and select Key, then enter the name “PerfOptions”
- Highlight PerfOptions on the left, in the white space in the right, right click and hover to new and select “DWORD (32-bit) Value”, then enter “CpuPriorityClass” on the
- Double click the newly created CpuPriorityClass Dword then in the new window ensure that the base is set to Hexadecimal and set the value to 3.
That’s it! Hopefully this will fixed the error you’re getting. If you still encounter any error, don’t hesitate to leave a comment down below.